A project for revops & cs
Customer 360
One trusted customer view across product, billing, support, synced into HubSpot.
Customer 360, unified
Key outcome this project is built to deliver.
Big
Project scope: typically 40-80 hrs of implementation.
28
Project number in the Avero GTM catalog.
RevOps
Primary function this project serves.
The problem
Sales, CS, and Finance each have a different picture of the customer. Nobody has the truth.
How we work
01 / Audit
1–2 hrs
We start by understanding your current state.
Before building anything, we map what exists today: your tools, your data, your processes, and where the gaps are. This shapes everything downstream.
- Current stack and integrations reviewed
- Process gaps and bottlenecks identified
- Success criteria defined with your team
02 / Build 40-80 hrs
We build the system and get it live.
Implementation is hands-on: we build directly in your tools, not in a sandbox. You see real outputs at every step, not mockups.
- Full implementation in your existing stack
- Data quality verified before going live
- Team walkthrough and handoff documentation
Outcome. Customer 360, unified, measured against your baseline from the audit phase.
03 / Expand
scoped after live
Once live, we identify what to build next.
Most projects open up adjacent work once the core is running. We scope expansion work after seeing real results, not before.
- Performance review at 30 days
- Adjacent automations identified
- Expansion scoped and prioritized
Want to run this project for your team?
Scoped to your stack and timeline on a 30-minute call. Or send a note.